What’s Your Response To
“How’s The Market?”

Let’s say you are introduced to someone and during the conversation they ask you what you do. You identify yourself as a Realtor or Lender. Their next question will probably be, “How’s the market?” How do you answer? Would you say, “Not bad” or, “It’s picking up” or, “I’m busy”? The truth is, when people [...]

Do You Want Happy Or Satisfied Clients?

Use the word Happy instead of Satisfied and raise the frequency of your communication It’s important that you know this when you use the word satisfied… All the research I’ve done around “satisfied customers” is really a myth, because satisfaction is a prerequisite. It’s a minimum level of requirement for someone to introduce or refer [...]

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